AutoPets stands behind the Litter-Robot with an 18-Month Full Warranty. We understand mistakes happen, both on your end and on ours. Your Litter-Robot is protected starting from the date of shipment.
During the warranty period, we will repair your Litter-Robot at no charge. We cover all parts, labor, and shipping costs within the contiguous 48 United States. Customers in Alaska, Hawaii, and Puerto Rico will incur additional shipping costs.
If you are unsure whether your unit is still under warranty, contact Customer Service.
Near the end of your warranty? Get covered for another 18 months with the Extended Warranty.
Our goal is to make caring for your cat easy and enjoyable. Enjoy life without scooping cat litter and we'll do the rest!
If you need assistance with your Litter-Robot, email us at firstname.lastname@example.org or call 1-877-250-7729, toll-free.
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Customer Reviews 4 item(s)
I had a little trouble putting it together. Other than that it is just great. My kitties are very fond of it.
This product protects my cats' food from my dog. The cats adjusted very quickly to eating inside the dome.
It was a little tricky to put together. The directions were not clear or super easy to understand. Then found the video.
I looked elsewhere for a similar product, but couldn't find anything. I didn't want to keep the cat food on my counter. The product does what it claims to do which is protect my cats' food from the dog.
I have a dog that will just not leave the cat food alone. This feeding station works exactly as advertised. Not hard to put together, and the slide door allowed me to set it at just the right-sized opening. Now my cat can eat in piece. Very happy with my purchase.
Having to place food bowls higher than bigger animal has an alternative.
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AutoPets stands behind the Feed-Safe with a 2-Year Limited Warranty. Starting from the date of shipment, we will cover any defects in material, proper function, or workmanship.
To make a claim, call us at 877-250-7729 or email us at email@example.com. Provide your original proof of purchase to obtain an RA (return authorization) number and then send your unit to the address below. We will send a new replacement unit at no cost.AutoPetsAttn: Claims RA #_____2900 Auburn Ct.Auburn Hills, MI 48326
Please check the retailer’s return policy before you purchase. If you purchase your Feed-Safe from a source other than AutoPets, you must coordinate your return with that source.
If you purchase directly from AutoPets, you may return it used, but undamaged with all the original parts, within 30 days of purchase for a full refund. Please call us at 877-250-7729 or email us at firstname.lastname@example.org with your original proof of purchase to obtain an RA (return authorization) number. Then, send your unit to the address below for a refund of original purchase price.AutoPetsAttn: Claims RA #_____2900 Auburn Ct.Auburn Hills, MI 48326